Nigerians grieve over inability to make, receive telephone calls


It was like a dark day for millions of Nigerians from all walks of life woke up yesterday to a sudden reality of irritating malfunctioning of the telephone services that they have come to be so used to.

Their telephone calls refused to go through to their loved ones just as they could also not receive calls from their relations in different parts of the country and beyond.

It was a similar bad story for their various telephone services like WhatsApp and other social media spaces.

It was a case of submission and resignation for the situation became what they could not solve.

When Nigerian Pilot put a call across to a certain personnel of the Nigerian Communications Commission (NCC), the newspaper was referred to another person “who is the official spokesman.”

A subsequent call to the concerned senior official and a text message were however not replied to up till the time of this report which was at past 9pm.

In their different areas, Nigerians were seen discussing the situation and expressing apprehension over whether the situation would remain so the next day.

MTN Nigeria late evening confirmed that it suffered a glitch that impacted user’s efforts across the country.

In a statement published on its social media handles, the telecommunications provider said its engineers are working hard to resolve the network issues.

The multinational giants said: “You have been experiencing challenges connecting to the network due to a major service outage caused by multiple fibre cuts, affecting voice and data services.”

“Our engineers are working hard to resolve the problem with services gradually being restored in some areas.

“We apologise for the inconvenience and ask for your patience and understanding as the team works to restore full service as soon as possible.”

As at when filing this report, call services have been restored, but the glitch caused uproar among many customers who were not able to carry out business activities using their SIMs.